Keto Collective FAQs

Check out our most frequently asked questions here, if you still need help then please contact us at hello@ketocollective.co.uk

Because real food doesn't have to be boring.

Our snacks are simple, natural, and delicious. Just a few ingredients. No chemistry degree required to read the label.

They're designed for people actually living a keto lifestyle. High fat, low carb, and they taste brilliant. Between 1.5g and 4.1g net carbs per snack, so they fit perfectly into your busy life.

Here's what makes us different: we sweeten with chicory root fibre, not dodgy sugar alcohols like maltitol or erythritol. Chicory root has zero impact on blood sugar and it's a natural prebiotic that supports gut health. You can read more about chicory root fibre here.

Our bars are gluten-free, vegan-friendly, and made in the UK.
Our cookies are gluten-free, peanut-free, and made in the UK.

No. All our products are non-UPF.

This is massive because most keto snacks on the market are ultra-processed rubbish. They might fit your macros, but they're still factory food packed with protein isolates, modified starches, emulsifiers, and ingredients you can't pronounce.

We use real ingredients. Ground almonds. Real butter. Golden flaxseed. Chicory root fibre. Natural vanilla extract. Cocoa.

Nothing isolated, refined, or created in a lab. Your body knows what to do with actual food. And your gut will definitely thank you for skipping the sugar alcohols.

Net carbs (also called net impact carbs or digestible carbs) are the carbohydrates in food that your body actually absorbs and digests.

We use chicory root fibre as our sweetener. It has natural sweetness but provides zero digestible carbohydrates. So it doesn't raise your blood sugar at all.

Better yet, chicory root is a natural prebiotic that supports gut health. Studies have shown it can even help reduce blood sugar levels. You can find out more about chicory root fibre here.

Real food ingredients. That's it.

Almonds. Golden flaxseed. Salted butter. Chicory root fibre. Natural vanilla extract. Cocoa. Nothing you need a chemistry degree to pronounce.

We avoid artificial sweeteners completely. No sucralose. No aspartame. No sugar alcohols like maltitol or erythritol that cause digestive chaos.

If your gran wouldn't recognise it, we don't use it.

Check out our ingredients page for more info!

If you can't log in first check you have an active account. It is possible to have a subscription with us and not have an active account on our website. You can create an account here https://www.keto-co.com/account/register 

Thanks for asking, if you are interested in stocking our snacks in your business please do get in touch here

Yes! At Keto Collective, we're excited to share top keto products through our blog. Links to products in our content may be affiliate links. If you buy through them, we may earn a commission AT NO COST TO YOU. We only recommend products WE LOVE!

Yes! We share keto products we love through our blog. Some links may be affiliate links. If you buy through them, we may earn a commission at no cost to you.

We only recommend products we actually love and use ourselves.

There are only two of us running Keto Collective, so we do our best to get back to everyone as quickly as possible.

Email is best: hello@ketocollective.co.uk

Web chat: Via our website. If we're not online, leave your email and we'll get back to you.

Social media: We're on Facebook and Instagram, but messages there sometimes get buried in notifications. Email is more reliable.

It's our loyalty scheme that rewards you every time you shop. You'll need an account to receive points.

When you log in, you can see your points balance and any discounts available for your next order.

Find out more about our Keto Co Points Scheme here.

How can I access my account?

If you can't log in, first check you actually have an active account. It's possible to have a subscription with us without having an account on our website.

You can create an account here: https://www.keto-co.com/account/register

It's our subscription program that delivers snacks regularly to match your needs. Plus you get a discount on the price when you subscribe.

Choose delivery every 2, 4, 6, or 8 weeks. Need a different timeframe? Get in touch.

You can amend, pause, or cancel your subscription anytime by logging into your account.

Edit your subscription here.
Find out more about Subscribe & Save here.

Most UK orders arrive within 2-3 working days. Can be longer during busy periods.

Processing time: We aim to process your order within 24 hours. Orders placed by 12 noon Monday to Friday usually go out the same day.

Shipping time: Typically 2-3 days for UK delivery.

UK (including Northern Ireland):

  • FREE shipping on orders over £30
  • £2.99 on orders under £30

EU:

  • Free shipping on orders of 3+ boxes

Rest of world:

Get in touch ASAP at hello@ketocollective.co.uk

We're happy to help with checkout issues.

Shipping costs have gone up recently, so we had to stop offering free shipping on all EU orders.

But we do offer free shipping on orders of 3 boxes or more.